General terms and conditions
The present General Terms and Conditions (hereinafter referred to as “GTC”) contain the terms and conditions that apply to the use of the website www.coachingbydrawing.com (hereinafter referred to as “Website”) operated by RAINFOREST CONSULTING Consulting Limited Liability Company (hereinafter referred to as “Service Provider”) as a service provider by its customer (hereinafter referred to as “Customer”) (Service Provider and Customer hereinafter referred to as “Party” or “Parties”).
SERVICE PROVIDER’S DATA:
Name: RAINFOREST CONSULTING Consulting Limited Liability Company
Registered office: 1122 Budapest, Csaba utca 6. 2. floor 10.
Authority registering the company: Fővárosi Bíróság (Metropolitan Court of Budapest) as a company court
Company registration number: CG 01 09 721451
Tax number: 13156510243
Representative: Tamás Járdán, Managing Director
contact (email): info@coachingbydrawing.com
phone: +36 (30) 977 3609
Details of the hosting provider for the Service Provider:
webgo GmbH
Heidenkampsweg 81
20097 Hamburg
Germany
SUBJECT MATTER OF THE CONTRACT:
The subject matter of this Agreement is all products in the online store operated by the Service Provider www.coachingbydrawing.com
The main characteristics of the products to be purchased are set out in the brochure accompanying the product. The Service Provider shall make every effort to provide as authentic a description as possible of the essential characteristics of the products. This includes product descriptions, photographs of the product, name, price, variations in stock, sizes and the composition of the product’s material.
The Service Provider shall not be liable for any damage resulting from misinterpretation of the descriptions.
The Service Provider takes due care in the information provided on the website, however, it is possible that the information may be subject to changes or typographical errors. The Service Provider shall not be liable for any errors or omissions in the database.
The Service Provider shall not be liable for any deviations from the images in the database, but shall endeavour to ensure that the product images reflect reality as far as possible.
MODIFICATION:
The Service Provider reserves the right to modify the Terms and Conditions. The modifications are valid from the moment of their publication on the Internet and are not applicable to previously concluded contracts. All orders placed on the website shall be subject to the General Terms and Conditions in force on the date of their placement.
THE ORDERING PROCEDURE, CONCLUSION OF THE CONTRACT:
The website www.coachingbydrawing.com does not require the registration of the User to make a purchase, however it is important to know that the Service Provider does not keep records of purchases made by Customers who are not registered, and therefore they are not informed of promotional offers.
The product you wish to order can be selected by clicking on the ‘Add to Cart’ button. By clicking on the cart icon in the top right corner, all the selected products you wish to order, the total purchase price and the shipping cost will be displayed.
Click on the ‘Order’ button to enter your contact / billing details and then select your preferred delivery and payment method. Once the order is completed, the system will send an automatic confirmation email.
The Service Provider reserves the right to refuse an order placed through acoachingbydrawing.com due to the current stock status or to modify it if it cannot be fulfilled. If the ordered goods are not available in stock, the Customer will be notified by e-mail within 8 days and the Contracting Parties will separately agree on an individual solution.
The finalisation of the order by the Buyer is an implicit act which creates the contract.
CONDITIONS:
The price indicated next to the product on the website is the quoted price of the product, including VAT, but excluding delivery costs. The offer price is valid at the moment and, in the case of promotional products, for the period of time advertised on the website.
If, despite all the care taken by the Service Provider, an incorrect price is displayed on the website, in particular a price of “0” Ft or “1” Ft which is obviously incorrect, e.g. significantly different from the generally accepted or estimated price of the product, or which may be due to a system error (except for gift products advertised as part of promotions), the Service Provider is not obliged to deliver the product at the incorrect price, but may offer to deliver the product at the correct price, in the knowledge of which the Customer may withdraw from the purchase.
The final price of the product shall be the price indicated in the delivery notification letter after the order has been processed.
The prices shown are only valid on www.coachingbydrawing.com, the prices of products on other sales channels may be different!
PAYMENT METHODS:
Payment of the total amount of the order can be made
- a) by bank transfer
b) by credit card online at the time of ordering
Online credit card payments are made through the Barion system. Credit card details are not passed to the merchant. The service provider Barion Payment Zrt. is an institution supervised by the Hungarian National Bank, licence number: H-EN-I-1064/2013
PRODUCT WARRANTY:
The products ordered are subject to the provisions of the Ptk. The Service Provider guarantees the products ordered in accordance with the provisions of Article 305 of the P.C. In the event of defective performance, the Customer is obliged to notify the Service Provider of his complaint in writing as soon as possible after the discovery of the defect, using one of the contact details above. In the event of defective performance, the Customer shall cancel the order in accordance with the provisions of the Civil Code. The Service Provider shall, in the first instance, replace the Product in accordance with the order of warranty set out in Article 306 of the Civil Code, and if replacement is not possible, the Customer may, at his option, either obtain a discount or cancel the order and request a refund of the amount paid for the Product ordered by bank transfer to the bank account number provided by him. The Customer will not be charged any additional costs in connection with the refund.
In none of the above cases will the Supplier be able to reimburse the shipping costs.
In case of minor defects, no cancellation shall be possible.
In the event of defective performance, the costs of enforcing warranty rights (e.g. replacement or return postage in the event of cancellation) shall be borne by the Service Provider.
RIGHT OF CANCELLATION:
Pursuant to Government Decree 45/2014 (26.II.), the customer may withdraw from the purchase without giving any reason within 14 days of receipt. The date of receipt is the date of receipt from the courier in the case of home delivery, or the date of issue of the receipt in the case of personal delivery. The withdrawal period expires 14 days after receipt.
In the event of withdrawal, the Customer must send a clear declaration of his/her intention to withdraw (e.g. by post, electronic mail) to the Supplier. The Customer shall exercise his right of withdrawal within the time limit if he sends his notice of withdrawal before the time limit specified above.
In the event of withdrawal, the Customer shall return the product in undamaged packaging – free of external traces of damage and use – to www.coachingbydrawing.com (RAINFOREST CONSULTING Kft., 1122 Budapest, Csaba utca 6, 2nd floor 10) without delay, but no later than 14 days after the notification of withdrawal, at its own expense.
The Service Provider shall refund the purchase price paid within 14 days of receipt of the notice of withdrawal, provided that the Customer returns the product or proves beyond doubt that he has returned it (whichever is the earlier).
Regardless of the method of payment used in the original transaction, the Service Provider can only refund the purchase price by transfer to the bank account provided by the Customer.
The Supplier will refund the delivery costs only in the event of cancellation of the entire order, i.e. only if the Customer returns all the products included in the order in question with a clear indication of his intention to cancel.
The direct cost of returning the product due to the exercise of the right of withdrawal shall be borne by the Customer. Returns may be made in person or by courier service, and the Supplier is not able to accept postal parcels or cash on delivery.
The Customer may not exercise his right of withdrawal in the cases provided for in Article 5 of Government Decree 17/1999 (II. 5.). In exercising the right of withdrawal, the Customer shall act in accordance with the requirements of good faith and fairness, and shall exercise the right in accordance with its intended purpose. The exercise of the right of withdrawal may not lead to abuse of the right. The exercise of a right shall be considered an abuse of right if it is directed at a purpose incompatible with the social purpose of the right, in particular if it would lead to damage to the national economy, harassment of persons, impairment of their rights and legitimate interests or the acquisition of undue advantages (Civil Code, Art. 5).
EXCLUSION OF LIABILITY:
The Service Provider shall not be liable for the continuous, error-free operation of www.coachingbydrawing.com and other related websites. The Service Provider will make every effort to prevent www.coachingbydrawing.com-ot from being attacked by viruses or malware. The Service Provider shall not be liable for any loss of data transmitted by the Customer via the Internet when using www.coachingbydrawing.com. The Customer is responsible for the proper condition of its own hardware and software devices and for ensuring that they are suitable for using the Internet and www.coachingbydrawing.com and for uploading and downloading content to and from the Internet.
DATA MANAGEMENT:
When using the webshop at www.coachingbydrawing.com, the Service Provider will treat the personal data provided to it confidentially and will not disclose it to third parties, except in the case where the customer has requested delivery of the ordered product. In this case, the Service Provider shall provide the contractual delivery partner with the data provided by the customer and necessary for the delivery.
Technical information (IP address, duration of the visit, etc.) may be recorded during the browsing of the webshop for statistical purposes. These data will be communicated by the Service Provider to the authorities only in cases justified by the laws in force.
The use of the service requires the authorisation of cookies. If the Customer does not wish to allow the use of cookies, he can disable them in his browser settings. If cookies are disabled, certain elements of the Service may be partially or completely unusable. A cookie is a file sent by the server to the user’s browser and stored on the user’s computer. No personal data is stored in the cookie.
The data recorded during the ordering process is stored by the Service Provider for the legally required data storage period.
The data provided when subscribing to the newsletter provided during the browsing of www.coachingbydrawing.com will be treated confidentially by the Service Provider, with the possibility to unsubscribe at the bottom of each newsletter sent, and to request unsubscription by contacting one of the contact details. You can request the deletion or modification of your data at any time by writing to info@coachingbydrawing.com.
In order to process enquiries sent by email or via the contact form on the website, the Service Provider stores and uses all the related data (email address, telephone number, name, content of the emails) to process the enquiry. The Service Provider will delete this data no later than three years after the last contact.
NON-COVERED ISSUES:
In matters not regulated in these General Terms and Conditions, the provisions of the Civil Code, Government Decree 17/1999 (II.5.) on distance contracts and Act CVIII of 2001 on certain aspects of electronic commerce services and information society services shall apply.
ACCEPT:
By browsing the pages of www.coachingbydrawing.com and by placing an order, the Customer accepts the above General Terms and Conditions of the site operator and its Privacy Policy.
Date: 1 October 2021.